HEARD.

THE HEARD TOOLKIT

One kitchen.
Everything it takes.

The prep. The people. The details between shifts. Explore every part of Heard, then find the tools that fit the way your kitchen runs.

All plans

Every station. One live list.

See what needs making, who has it, and what is ready. Keep the whole line working from the same prep list.

  • Live updates across the team
  • Station filters and task assignments
  • Pending, in-progress and done statuses
  • Priority flags for urgent prep
  • Quantities, par levels and low-stock flags
  • Linked recipes and prep notes
  • Prep history and clearing completed work
One update. Every phone.

Availability follows your kitchen’s plan and role permissions. Illustrations show example data. Offline access covers previously cached screens; some changes need a connection.

THE COMPLETE FEATURE LIST

Every detail, on the table.

20 feature areas, from daily service to kitchen administration.

Service

All plans

Live prep lists

  • Live updates across the team
  • Station filters and task assignments
  • Pending, in-progress and done statuses
  • Priority flags for urgent prep
  • Quantities, par levels and low-stock flags
  • Linked recipes and prep notes
  • Prep history and clearing completed work
Explore this feature
All plans

Menu & 86 board

  • Live 86 and back-in-stock updates
  • Quick 86 shortcut and availability notes
  • Menu categories, search and filters
  • Prices, descriptions and plating photos
  • Allergen and dietary tags
  • Linked recipe components
  • Menu editing, version history, print and share
Explore this feature
Pro & Enterprise · editing by permission

Events & banquets

  • Event dates, cover counts and linked menus
  • Recipe quantities scaled to covers
  • Custom event-only dishes
  • Itinerary and run-of-show details
  • Billing contacts, beverages, A/V and room setup
  • Print and share event details
  • Upcoming event context in Roux
Explore this feature
All plans · some cards depend on plan

Kitchen dashboard

  • Kitchen overview and quick navigation
  • 86 alerts and prep counts
  • Recent pass-down notes
  • Upcoming events on eligible plans
  • Kitchen briefs and Roux tips on eligible plans
Explore this feature
Pro & Enterprise · sign-off by chef or admin

Nightly review

  • Station-by-station checklist
  • Pull, check, make and OK decisions
  • Chef or admin review and sign-off
  • Published review feeds tomorrow’s prep
  • Review history and checklist templates
Explore this feature
Pro & Enterprise · kitchen roles

Closing checklists

  • Daily closing checklist
  • Task completion and closing sign-off
  • Custom closing-task templates
  • CSV and TSV checklist imports
  • Admin checklist reset
Explore this feature
All plans · QR setup by admin

Guest menu & QR

  • Public guest-facing menu
  • Shareable menu link and QR code
  • Dish descriptions and prices
  • Guest allergen filtering
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Knowledge

All plans · editing by permission

Recipes & scaling

  • Searchable standalone recipe library
  • Ingredients, methods, stations and categories
  • Target-yield scaling with original quantities
  • Plating photos and storage notes
  • Recipe links on menu dishes
  • Recipe version history
  • Print-friendly recipes and native sharing
Explore this feature
Pro & Enterprise

Roux assistant

  • Questions grounded in kitchen records
  • Recipe and Food Bible source links
  • Menu, 86, event and shift-note context
  • General culinary guidance identified separately
  • Prep and 86 changes proposed for your confirmation
  • Tag recipes and menu items in questions
  • Voice input on supported devices
  • Saved conversation history and drafts
  • @roux questions inside team chat
  • Monthly usage visibility for admins
Explore this feature
All plans · editing by permission

Food Bible

  • Standards and procedures by category
  • Searchable kitchen reference
  • Photos alongside written instructions
  • Create and update entries by permission
  • Source material for Roux on eligible plans
Explore this feature
All plans · authorised staff

Scanning & imports

  • Scan recipe cards and book pages from photos
  • Batch photo scanning
  • Review extracted drafts before saving
  • Import recipes and menu items
  • CSV and TSV spreadsheet imports
Explore this feature

Team

All plans

Pass-down notes

  • Realtime shift-note feed
  • Author and timestamp on every note
  • Create, edit and delete notes by permission
  • @mentions that notify teammates
  • Notes searchable across the kitchen
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All plans · Roux requires Pro or Enterprise

Team chat

  • Realtime team messages
  • @mentions and teammate notifications
  • Photo attachments and emoji reactions
  • Tag menu items and recipes in messages
  • @roux answers with source links on eligible plans
Explore this feature
All plans · SMS requires Pro or Enterprise

Alerts & reminders

  • Live notification inbox and unread counts
  • In-app notification banners
  • Push notifications on supported devices
  • One-off, daily and weekly reminders
  • Reminder recipients and scheduling by authorised staff
  • Critical SMS alerts and preference controls on eligible plans
Explore this feature
All plans · device support varies

Mobile & preferences

  • Responsive phone, tablet and desktop views
  • Installable home-screen web app
  • Cached reading of previously opened screens offline
  • Connection status and update prompts
  • Light, dark and system themes
  • Larger text and custom navigation order
  • Haptics on supported devices
  • Notification and email preferences
Explore this feature

Management

All plans · authorised staff

Ingredient costing

  • Ingredient unit-cost management
  • Recipe ingredient-cost matching
  • Estimated batch and per-yield costs
  • Visibility into how many ingredients are costed
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All plans · management by admin

Team & permissions

  • Staff directory and member profiles
  • Email invitations and invite acceptance
  • Member roles and job titles
  • Configurable role permissions
  • Admin team broadcasts
  • Venue timezone settings
Explore this feature
Admin setup · plan limits apply

Integrations

  • Slack 86 alerts, shift notes and nightly summaries
  • Twilio critical SMS and staff text blasts on eligible plans
  • Prep-list CSV export for Google Sheets
  • Enable, configure and remove connections
Explore this feature
All plans · billing by admin

Account & support

  • Personal data export
  • Account deletion requests and admin review
  • Plan, subscription and payment management
  • Roux usage visibility on eligible plans
  • In-app help guide and release notes
  • Feedback submission and product updates
Explore this feature

PUT IT TO WORK

Your next shift,
a little more in sync.

Start free